News and Updates
SCALE SOURCE ® ACADEMY OFFERING 12 WEEK TRAINING PROGRAM TO TECHNICAL REPRESENTATIVES
September 1, 2007Scale Source® leads the
way with its proactive approach and innovative
thinking to obtain the best Technical Representatives
in the Industry. Rest assured, our professional
Technical Team will arrive onsite with experience,
knowledge and the know-how to keep your scales
accurate and functioning properly. Scale
Source® is proud to
announce the acquisition of five new locations
in Nebraska and Iowa. The offices are strategically
located in Omaha, Nebraska, Ravenna, Nebraska,
and three offices in Iowa including Des Moines,
Reinbeck and Lisbon. Scale
Source® acquired the
assets of R&V Scale Service and will be
the new Authorized Mettler Toledo Distributor
for these areas. Previous
customers of R&V Scale Service should experience
no service interruptions. Our great service
staff was retained to provide the level of service
the customers have come to expect. We want to
be the preferred supplier of weighing equipment
and service needs in these areas. We
are excited and anxious to begin this new year
with our newly acquired staff and office locations. Three
locations within Scale Source®
have obtained full ISO/IEC 17025 Accreditation
to assure our customers of our technical validity
and competence. Those locations include Kentucky,
Missouri, and Oklahoma. The
International Organization for Standardization
(ISO) is a worldwide federation comprised of
representatives from national standards bodies
in approximately 140 countries around the world.
ISO's mission is to promote international standards
in quality practices and global exchange. Today,
ISO has two quality standards that can be applied
to quality assurance in analytical data: ISO
9001 and ISO 17025. ISO 17025 is specifically
focused on testing and calibration laboratories.
The essence of such accreditation is to ensure
validity of test data through technical competence
and, in turn, demonstrate that the laboratory
is adhering to an internationally recognized
set of standards. To be ISO accredited, a facility
must complete an independent assessment of its
processes and performances. These
three locations within Scale Source®
can now offer tests/calibrations that are 17025
accredited within our scope. If you are a customer,
or a potential customer requiring this optional
service, please contact us for further details.
Representatives
of Scale Source®
attended the Mettler Toledo North American Sales
& Service Meeting in Orlando, Florida, on
February 25-28, 2004. The meetings were full
of information, training and team building,
with training sessions and a product fair giving
hands-on experience with the latest technologies
and applications. From
left to right: Kent Smith, Lesa Smith, Randy
Whitledge, Tessa Whitledge, Chris Bagley, Henry
Jeffries and Dan Cheek. Scale
Source®
purchased two state of the art test trucks to
better service our customer's needs. Both trucks
are 2004 Kenworth's, including a weight cart
for more efficient calibrations of vehicle scales. The
Oklahoma City location for Scale Source®,
after thirty years in the same location, has
now moved to a more modern facility in Yukon,
Oklahoma. The new facility
is a two year old building located at 1134 Industrial
Drive, just off Route 66. The official move-in
date was December 18th, 2003. The
International Organization for Standardization
(ISO) is a worldwide federation comprised of
representatives from national standards bodies
in approximately 140 countries around the world.
ISO's mission is to promote international standards
in quality practices and global exchange. Today,
ISO has two quality standards that can be applied
to quality assurance in analytical data: ISO
9001 and ISO 17025. ISO 17025 is specifically
focused on testing and calibration laboratories.
The essence of such accreditation is to ensure
validity of test data through technical competence
and, in turn, demonstrate that the laboratory
is adhering to an internationally recognized
set of standards. To be ISO accredited, a facility
must complete an independent assessment of its
processes and performances. Scale
Source®
is currently compliant to the quality standards
of ISO 17025 and is working towards achieving
full ISO 17025 accreditation in early 2004 to
assure our customers of our technical validity
and competence. West
Kentucky Scale Company out of Ledbetter, Kentucky,
Lewis Distributor out of Oklahoma City, Oklahoma,
and Heartland Weighing Systems out of Sikeston,
Missouri have changed their name to Scale Source®.
The name change came from the need to better
symbolize the ability to offer an expanded sales
and service area throughout the Southeast and
Midwest areas of the country. The name change
also reflects uniformity throughout the three
locations as leaders in sales and service of
weighing equipment. "...If
you attended the Distributor Sales Conference
in La Jolla, CA, you became well aware of the
emphasis that Mettler Toledo places on service
when making presentations to major customers.
A recent order from Kent
Smith of West Kentucky Scale in Ledbetter,
KY, supports the theory that if you Lead with
Service, good things happen. The ISP Chemical
plant in Calvert City, KY, was built in the
1960s and it was full of competitive equipment.
West Kentucky Scale has had the service contract
at the plant since it opened and over the years,
Kent and Randy
Whitledge have replaced the competitive
equipment with Mettler Toledo. When it came
time to add a drumfiller to one of the drumming
operations, Kent was asked to specify the equipment.
The performance of the Mettler Toledo products
in the plant and the reputation of West Kentucky
Scale resulted in an order for one (1) 9127H
Stainless Steel, Hazardous Area, JagXtreme Terminal,
24 swivel surface fill lance assembly for filling
four (4) drums on a pallet, and one (1) 2158
4 x 4 stainless steel 5K floor scale. Kent
had NO COMPETITION on this order. Hows that
for a testimonial that Service Sells Product.
Congratulations, Kent, on a great order and
a great relationship with your customer." ...Charley
Grier reports from the "Heartland" Central Region "...a
major fertilizer company in New Madrid, MO is
involved in a plant expansion and invites Randy
Whitledge from West Kentucky Scale to propose
a solution to weigh multiple trucks, inbound/outbound,
at multiple locations throughout the plant.
This is a very competitive, high-profile project
with ALL of the competition involved in quoting.
The combination of METTLER TOLEDOs broad vehicle
scale product line and Randys expertise in
providing turn-key vehicle scale installations
proved invaluable as we were able to propose
multiple understructure solutions. However,
communication with the plant server presented
a greater challenge because of the distances
between the scales and the proximity of the
server. Randys solution was to use the Ethernet
connection on the JAGXTREME to communicate between
the Jags on a hub and the server via the plants
LAN vs. a serial connection and RF (radio frequency)
which was being proposed by the competition.
The end result was an order for three (3) 7560
70 x 11 and three (3) JAGXTREMEs. Lesa
Smith at West Kentucky Scale is writing
a short JAGBASIC program to prompt the operator
for the variable information associated with
the transaction and using a jagxapi.dll file
in the Visual Basic program to read/write variable
information to the JAGXTREMEs via the Ethernet
connection. This is a perfect example that construction
and software capabilities are powerful tools
in the Vehicle Scale business. Nice project
Randy..." ...Charley
Grier reports from the "Heartland" Central Region
SCALE
SOURCE ®
ACQUIRES LOCATIONS IN NEBRASKA AND IOWA
January 11, 2006
SCALE
SOURCE®
KENTUCKY, OKLAHOMA
AND MISSOURI RECEIVES 17025 ACCREDITATION
November, 2004
SCALE
SOURCE®
ATTENDS METTLER TOLEDO SALES & SERVICE MEETING
February, 2004
SCALE
SOURCE®
PURCHASES NEW TEST TRUCKS
January, 2004
SCALE
SOURCE®
OKLAHOMA LOCATION PURCHASES NEW
FACILITY
December, 2003
SCALE
SOURCE®
IS WORKING TOWARDS ISO 17025 ACCREDITATION
November, 2003
WEST
KENTUCKY SCALE COMPANY, LEWIS DISTRIBUTOR AND
HEARTLAND WEIGHING SYSTEMS CHANGE NAMES
November, 2003
WEST
KENTUCKY SCALE COMPANY RECOGNIZED BY METTLER
TOLEDO
MY-MTCONNECTION.COM
June, 2001
WEST
KENTUCKY SCALE COMPANY RECOGNIZED BY METTLER TOLEDO
MY-MTCONNECTION.COM
November, 2000
